Davis Business Machines Service is the Davis Difference MFP, Imageclass, Scanners, Network Scanners, Document Scanners, Office scanners, Archive scanners, Production scanners, Black and white scanners, Color scanners, Dr-scanners, DR scanner, Large format scanning, Desktop Scanners, Card Scanner, Id Scanner, Printers, Desk top printers, Color printers, Black and white printers, Large format printers, Cad printers, Graphic printers, Wide format printers, Poster Printers, Ink jet printers, Bubble jet printers, Network printer, Laser beam printer, Laser printer, Laser class, ImagePROGRAF, HD printing, LED printer, ImagePRESS, Digital Press, VarioPrint DP, Copier, Black and white copiers, Color copiers, Copier supplies, Digital Copier, ImageRUNNER advance, ImageRUNNER, Imaging solutions, Fax, fax machines, Facsimile, Facsimile machines, Super G3, ImagePASS, ImagePASS servers, Canon, Cannon, Canon USA, CUSA, Oki, Okidata, Oki Data, Oce, Copier service, Copier maintenance, Copier repair, Document Management systems, Cost recovery systems, Cost tracking systems, Manage print services, MPS, Managed document services, Document distribution, Output management, imageWARE, ImageRUNNER, ink, Toner, Lucia ink, Print media, Dye Ink, Pigment Ink, Office equipment, Office solutions, Office products, Office solutions, Office services, Professional services, Authorized dealer, Print media, Network device security, Network device, Cost control, Cpc, Cost per copy, Lease, Financing, Calculators, Typewriters, Allentown, Bethlehem, Easton, Reading, Stroudsburg, Lehighton, Pottsville, Jim Thorpe, Phillipsburg, Quakertown, Lansdale, Pottstown, Clinton, Lehigh Valley, Lehigh County, Montgomery County, Berks County, Bucks County, Northampton County, Warren County, Monroe County, Hunterdon County, Carbon County, Schuylkill County, Pennsylvania, New Jersey

since1963

(800) 2TRY-DBM

(800) 287-9326

info@dbm.net

Our Values


We promise you the best products on the market and the best service in the area. Nothing less. That’s The Davis Difference.

We’ve been able to deliver on this promise for 49 years by sticking to our seven core values. Here they are:

The customer comes first

  • You, the customer, are the center of everything we do. All of our products, services and processes are tuned to your needs.
  • Every action we take is driven by the goal of serving you better. We listen to your ideas and serve as a champion for your interests.

Serve each customer’s long-term interests

  • We don’t sacrifice long-term relationships for short-term gain. Instead, we aspire to work with you for decades. This commitment guides how we serve you over the days, weeks, months and years.

Pursue innovation for the sake of our customers

  • Even when we’re not on site helping you, we’re thinking of how we can serve you better. One way we do that is by always offering the most advanced technologies. This helps our customers in three ways:
    • If you’re an early adopter, we always have the new technology you want.
    • If there’s an upgrade that fits your business, we tell you about it and show you how it helps.
    • If you’re a late adopter, we give you a smooth upgrade when the new technology becomes a must-have.

Never compromise safety, health or environmental responsibility

  • Printing depends on trees, so we have a duty to use natural resources responsibly. We embrace this duty by serving as a leader in the switch to digital document management that lets you create a truly paperless office.
  • As for safety, you’ve probably seen the warning labels and cautions that come with printing equipment, toners and ink cartridges. We make sure that everything from a single ink cartridge to a massive, obsolete machine is disposed of safely and responsibly.

Demonstrate personal and professional competence

  • Our service technicians have been with us for an average of 25 years each, and our sales professionals for an average 26 years each. You won’t find commitment and experience like that anywhere else.
  • We constantly invest in our team through education and training. The result? A team of the most experienced, caring and accessible professionals you’ll find in any industry.

Foster mutual respect and open dialogue

  • We respect our customers, our colleagues and our vendors equally. Our rule is to treat others as we would like to be treated. Many of our vendors have become clients simply because they like how we do business with them. The respect that runs through our business is one of the reasons that in 2013 we celebrate our 50th anniversary.

Always have integrity

This needs no explanation. You either have it or you don’t.

You are here: Home » About Us » Our Values


A note from Scott Davis, President

"When I joined the family business back in 1964, my father insisted that I start in the service department. Service has always been the core of our business, and it always will be. It’s what we call The Davis Difference.

We help you feel comfortable with the technology that you choose, and we address every service issue quickly and professionally. Whether you’re already a client or thinking about partnering with us, rest assured that you can call and ask for me directly at any time, with any question."

Sincerely, Scott Davis, President

  • Contact Us:
  • Corporate Headquarters

    924 Marcon Blvd.
    Suite 104
    Allentown PA 18109

    General Email:

    connect@dbm.net

  • Lehigh Valley:

    610.264.1600

    Toll Free:

    1.800.287.9326

    Fax:

    610.264.1181



Copyright © 2012 Davis Business Machines. All rights reserved.
site design: ternstyle.us
Lehigh Valley Website Design