Customer Centricity
Our customers are at the center of everything we do, and our products, services and business processes must be tuned to their needs. Every action we take must be aimed at doing the best job for our customers - both external and internal - and we must listen to our customers and champion their interests at every moment.
Competitiveness
Today's environment demands that we remain nimble, flexible and responsive.
We will always strive for market leadership, taking advantage of opportunities and maintaining a competitive edge.
Our organization will remain focused on operational excellence, and creating the most cost-efficient and customer-centric structure.
Integrity
Integrity is the foundation of who we are and what we stand for.
Integrity helps us build trust and respect among all of our business relationships - with each other, and with our partners and customers.
Integrity means that there is no gap between what we say and what we do, and there is continuity between our thoughts and actions.
OUR COMPANY
Davis
Business Machines has been an innovative leader in
providing strategic business solutions and services to
organizations since 1963. Davis integrates and applies
industry-leading expertise and innovative technology to
help companies meet today's complex information
lifecycle management demands and prepare them for
tomorrow's challenges.
Our mission of providing total customer satisfaction can only be achieved by helping our customers efficiently manage the document lifecycle through superior products, solutions and services.
A satisfied customer is our most important asset. It's gratifying when customers tell us that "The Davis Difference" really does set us apart. Today Davis Business Machines is among the
most successful independent dealerships in the Lehigh Valley, with a satellite office in Pottstown Pennsylvania to better serve our Montgomery and Bucks County customers.
WHY CHOOSE US
The Difference is Clear.
Thank you for taking the time to learn more about Davis Business Machines.
We're very proud of what we do and how we do business.
After you learn more about us, ask yourself does your current vendor measure up?
We believe your answer will be a resounding no!
We pride ourselves for our passion not only to deliver the best products in the market,
but also to make good on our promise to provide you and your company with the absolute best customer service in the Lehigh Valley.
At Davis Business Machines, our goal is not to have satisfied customers, but to create raving fans of our business.
We do that with our people and the passion that each of us has for doing business the right way.
We offer the most technologically advanced products and business solutions in the market,
but at Davis Business Machines we back our products with outstanding customer service.
We prove it day-in and day-out and here's how we do it.
We believe that each person you encounter at Davis—across our organization—will impress you as one of the most experienced, caring, and accessible professionals in the office solution market today.
We've invested in their future and well being with training and developmental opportunities so they can truly achieve their personal goals as well as be rewarded with career stability; and it's paid off.
The proud employees of Davis Business Machines have a sense of urgency and dedication in providing consistent and professional solutions to meet our customer's needs.
Davis Business Machines' future depends upon our employee's success and that's why we remain committed to their success and yours.