Davis Business Machines Service is the Davis Difference MFP, Imageclass, Scanners, Network Scanners, Document Scanners, Office scanners, Archive scanners, Production scanners, Black and white scanners, Color scanners, Dr-scanners, DR scanner, Large format scanning, Desktop Scanners, Card Scanner, Id Scanner, Printers, Desk top printers, Color printers, Black and white printers, Large format printers, Cad printers, Graphic printers, Wide format printers, Poster Printers, Ink jet printers, Bubble jet printers, Network printer, Laser beam printer, Laser printer, Laser class, ImagePROGRAF, HD printing, LED printer, ImagePRESS, Digital Press, VarioPrint DP, Copier, Black and white copiers, Color copiers, Copier supplies, Digital Copier, ImageRUNNER advance, ImageRUNNER, Imaging solutions, Fax, fax machines, Facsimile, Facsimile machines, Super G3, ImagePASS, ImagePASS servers, Canon, Cannon, Canon USA, CUSA, Oki, Okidata, Oki Data, Oce, Copier service, Copier maintenance, Copier repair, Document Management systems, Cost recovery systems, Cost tracking systems, Manage print services, MPS, Managed document services, Document distribution, Output management, imageWARE, ImageRUNNER, ink, Toner, Lucia ink, Print media, Dye Ink, Pigment Ink, Office equipment, Office solutions, Office products, Office solutions, Office services, Professional services, Authorized dealer, Print media, Network device security, Network device, Cost control, Cpc, Cost per copy, Lease, Financing, Calculators, Typewriters, Allentown, Bethlehem, Easton, Reading, Stroudsburg, Lehighton, Pottsville, Jim Thorpe, Phillipsburg, Quakertown, Lansdale, Pottstown, Clinton, Lehigh Valley, Lehigh County, Montgomery County, Berks County, Bucks County, Northampton County, Warren County, Monroe County, Hunterdon County, Carbon County, Schuylkill County, Pennsylvania, New Jersey


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imageWARE Remote

  • Reduce Administrative Burden
    • No involvement in meter collection
    • Timely and accurate meter reading and billing
    • Reduction in service calls

  • No additional software or hardware required, Canon handles the IT burden
  • Elegant proactive service:
    • Dealer is notified when device needs service and toner is low
    • Informed service personnel comes prepared
    • Potential for pre-emptive maintenance
    • Increased device uptime
  • Increase productivity & reduce TCO
  • For imageRUNNER ADVANCE Devices:
    • Allow scheduled remote firmware updates to minimize device downtime during peak office hours and keep your device updated.
    • Live up-to-date knowledgebase on the screen of the device assists service technicians in improving the quality and speed of service by providing problem specific step-by-step procedures with diagrams.

Solution Scenario: Dealerships hear it all the time: “I didn’t even know there was a problem with the printer”. That’s the sound of a happy customer who’s receiving the benefits of proactive service. To the customer utilizing imageWARE Remote, the device is always available, extra toner is always in stock, and the new employees never even heard of “meter collection”.


imageWARE Remote makes this possible by doing all the hard work in the background. Meters are delivered automatically from the device to the dealer. The device will automatically reach out and notify the dealership through imageWARE Remote’s error notification system whenever service is required and a technician is needed. Toner can be tracked and thresholds can be set to alert the dealer to ship more toner.

With imageWARE Remote, you can be relieved of everyday hassles and let the device “take care of itself”.

When imageWARE Remote is activated on a device, imageWARE Remote will be able to deliver meter information as well as immediate notification of errors, jams, and alerts by e-mail to the service provider. These notifications are designed to be accurate and contain sufficient data for service provider to make a technician dispatch decision without having to hassle the customer to obtain more information. By addressing the problem proactively, service providers can take action to handle these issues before it is either noticed or experienced by the customer.

The imageWARE Remote program will reduce administrative burdens and receive higher device availability through proactive device monitoring.

A note from Scott Davis, Chairman

"When I joined the family business back in 1964, my father insisted that I start in the service department. Service has always been the core of our business, and it always will be. It’s what we call The Davis Difference.

We help you feel comfortable with the technology that you choose, and we address every service issue quickly and professionally. Whether you’re already a client or thinking about partnering with us, rest assured that you can call and ask for me directly at any time, with any question."

Sincerely, Scott Davis, Chairman

  • Contact Us:
  • Corporate Headquarters

    924 Marcon Blvd.
    Suite 104
    Allentown PA 18109

    General Email:


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