MANAGED IT SERVICES

Relax knowing your business will be taken care of whenever you have an IT issue by a full team of technical experts who are there for you when you need help.

  • Immediate access to Davis Help Desk during all business hours
  • Minimize downtime with proactive monitoring of your system
  • Additional antivirus security to protect your system from data loss
  • Security and Malware Protection to guard all Windows and Mac devices
  • Fast recovery to be able to restore your system in minutes
  • Filtering to prevent user access to inappropriate websites and phishing sites
  • Secured Wireless Access Points to encrypt all traffic directly to the internet

Service Desk IT Services Advanced IT Services
Live-Answer Technicians 24/7 X X

Preventative Maintenance IT Services Advanced IT Services
Hardware Health MonitoringX X X
Device Performance Monitoring X X
Disk Health Check X X
AV and Patch Monitoring X X
Patching – Windows & 3rd Party X X
HTTP/HTTPS Monitoring X X
Proactive Reboot Procedures X X
Patching Verification X X
Internet Connectivit X X
DNS Filtering X X
Password Policy X X

Backup – Image Level IT Services Advanced IT Services
Monitor, Remediate and Restore   X
Bare Metal Restore   X
Local Virtualization   X
Cloud Virtualization   X

Backup – File Level IT Services Advanced IT Services
Monitor and Remediate   X
Recovery of Individual Files   X

Unified Threat Management IT Services Advanced IT Services
System Updates   X
Routing, Policies and Network/Port Address Translation   X
Content Filtering   X
SSL VPN   X
LDAP Authentication Integration   X
IPSec VPN   X
ISP Failover Configuration   X
Intrusion Detection & Prevention System (IDS & IPS)   X

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