Here’s what our clients say about the experience of partnering with Davis Business Machines:
- Reliability and Fast Technical Support
- Personal Service: A Team that Understands Your Needs
- No Technology Headaches: You Don’t Have to Worry, We Take Care of It.
Reliability and Fast Technical Support
“I have not been down a day without a copier.”
“Within a few hours, not even a day, I get someone down here to our office and it’s rectified.”
“We have confidence in their ability to service us on short order. Whenever something goes awry, we know that they’re going to come out, turn it around and let us get back to doing business day to day.”
“Davis Business Machines comes out to do preventative maintenance on the machines. They come out, they clean it, they make sure that the counts are OK, check our toner levels, check our gradation so that the quality of the documents is there as well. But what makes it even better is that they call us ahead of time so it’s not on their schedule, it’s on ours.”
“You have to perform and you have to deliver, and they’ve consistently done that. So they’ve built a very high threshold of trust just by their day to day work.”
“Scott drops off my toner in person. If we need something, they’re here fast, from a half-hour to a max of four hours. These days, everything has to be fixed yesterday. Well, they’re as close to that as possible.”
Personal Service: A Team that Understands Your Needs
“We went to Davis Business Machines and they took the time to talk to us, to look at our total needs. They did an analysis of the things that we use on a daily basis. What we print with, our fax needs, document imaging… They came back with a plan very quickly, within a few days. It was a joy. It was done very quickly and very professionally, and we went from there.”
“Davis Business Machines is a very personal company.”
“They are like working with a friend. Davis is the friend down the street that you know you can call and they’re going to come to you.”
“We’ve developed a friendship because they stand by what they believe in.”
“Scott’s commitment to understanding us as a customer and what our needs are – and responding quickly – is what makes us want to work with him and his company.”
“When you purchase a copier from Davis Business Machines, you actually feel like you’re joining a family. They make you feel that way both on the sales end of it and the service end of it.”
“One of our employees said, ‘Let’s give Davis a shot.’ Three people came in and asked about our needs and requirements, and you kind of felt special. They very effectively solved our problems, eliminated the issues we had, and from pricing it was much superior. The service was incredible.”
No Technology Headaches: You Don’t Have to Worry, We Take Care of It.
“We can send emails by creating PDF files with the equipment here. Not only does that save us time, but it saves the quality of the document we want to send.”
“Between the Canon equipment and the service from Davis, I am just pleased with the whole package.”
“Our printing demands were for high technology at a low cost. Davis Business Machines has played a significant role as far as helping us save costs so we can pass these savings on to our customers.”
“With Davis, it’s one less thing your IT guy has to worry about. And they’re local, it’s not like you only see them a couple times a year.”
“Fifteen years ago it was just copying, but now we can do everything. Every time we upgraded, they asked us what our requirements were and adapted a system to meet that. We’ve always been able to accommodate our customer requests.”
Experience the Davis Difference for yourself. Call us at 1-800-287-9326 or send a message with this quick online form.
Call (800) 2TRY-DBM for assistance or click the button below to send us an email.
With Davis, it's one less thing your IT guy has to worry about. And they're local, it's not like you only see them a couple times a year. Scott drops off my toner in person. If we need something, they're here fast, from a half-hour to a max of four...
Client since 1988