Having a Managed service provider (MSP) allows businesses to focus on their product, customers, and all of the other business-related needs they have to tend to. The service provider will take care of all the bits and pieces the owner doesn’t have time to manage. A managed service provider (MSP) will take care of all updating, maintenance, and monitoring of their network. This allows business owners to spend more time doing what they do best—growing their company. They should also look for a managed service provider (MSP) that can help their company plan for the future, such as implementing new servers or purchasing new technology to prevent any data loss that may occur. Everything has its pros and cons, MSP’s come with their own set as well. When working with an MSP, most of the time they have their resources set up, and you will have to use what they offer. Most MSPs will work with you and outfit their services to fit your needs as best as they can. In the cybersecurity field, the MSP you are working with should be viewed as more of a first defense as they are working with you to prevent any damage from happening. Their job is to stop any breach before it happens, not to clean up the mess after it already happened. Another aspect of working together with an MSP is their level of expertise. Typically, in an office that has just one designated “IT” guy, that IT guy most likely does not have expertise in all the fields that he may be needed in. When working with an MSP that provides cybersecurity, they have professionals in all fields ready to help as soon as the phone rings. With this level of security and expertise, the single IT guy has nothing to offer. Working with an MSP also provides security in the sense that the MSP will be able to work with you and create a disaster recovery plan in the event there is a catastrophic data loss within your company. They help you to have a plan and make sure your company will survive. On the other hand, your MSP is most likely not local to your company. Being able to be local and have a representative come out is nice but most cyber security MSPs will not be local but always available with a phone call. A solid reputable MSP will also be expensive. These expenses have to be looked at as another cost of business with technology that your company will never have to purchase on its own. You will also eliminate whatever salary your previous IT guy was paid due to working with an outside company. Working with an MSP is not for every company and it is up to the owners to make the decisions on what they feel they need. If you find yourself working many hours on your network and trying to secure things on your own but running out of time for other business responsibilities, it may be a good idea to work with an MSP to help you out.
It is up to the business owner ultimately when deciding how to run their business. It is important for business owners to know the risks of having an unsecured network with the increase of cyber criminal activity. Small businesses have just as much risk as a fortune 500 company when it comes to cyber security. Hackers look for weak spots within a company and will eventually always find their way in. Having a plan in place is the best thing you can do for when this happens to your company. At Davis Business Technologies, we treat you as our own and care about your network safety just as much as ours. Contact us today to get started!